General terms and conditions of service (B2B)
Pevnost International
1. Purpose and scope
These General Terms and Conditions of Service (GTC) govern all professional services provided by Pevnost International (the “Service Provider”) to business clients (the “Client”).
These GTC apply to Corporate Security Awareness training, International Travel Risk Advisory, and Executive Travel Security Accompaniment services.
Any engagement implies full acceptance of these GTC unless otherwise agreed in writing.
2. Nature of services
The Service Provider delivers strategic advisory, training, and security accompaniment services.
All services are provided under an obligation of means and not an obligation of result.
The Service Provider does not guarantee the absence of incidents, threats, or security breaches.
3. Formation of contract
A binding agreement is formed upon signature of a service contract, written confirmation, or acceptance of a proposal.
These GTC form an integral part of any service agreement.
4. Fees and payment
Fees are specified in the relevant proposal or contract.
Unless otherwise agreed:
50% is due upon signature
50% is due prior to service delivery
Late payments may incur statutory interest and recovery costs.
All amounts are exclusive of applicable taxes.
5. Expenses
Travel, accommodation, logistics, and other mission-related expenses shall be borne by the Client unless expressly included in the agreed fee.
6. Client obligations
The Client shall provide accurate information necessary for service delivery.
The Client remains solely responsible for operational decisions and implementation of recommendations.
The Client guarantees compliance with all applicable laws in relevant jurisdictions.
7. Limitation of liability
The Client acknowledges that zero risk does not exist.
The Service Provider shall not be liable for:
Acts or omissions of third parties
Criminal acts
Events beyond reasonable control
Decisions taken by the Client
The total financial liability of the Service Provider is strictly limited to the total amount paid for the specific service concerned.
8. Insurance
The Client is responsible for maintaining adequate insurance coverage, including travel and liability insurance where applicable.
9. Confidentiality
Both parties agree to maintain strict confidentiality regarding all exchanged information.
This obligation shall remain in force for five (5) years after termination of services.
10. Intellectual property
All methodologies, reports, materials, and documentation remain the exclusive property of the Service Provider.
No reproduction or disclosure to third parties is permitted without prior written consent.
11. Force majeure
Neither party shall be held liable for failure or delay resulting from events beyond reasonable control, including but not limited to natural disasters, political instability, or governmental restrictions.
12. Termination
In the event of early termination by the Client, all services performed and expenses incurred shall remain payable.
Cancellation terms may be specified in individual contracts.
13. Legal compliance
Services shall be delivered in compliance with applicable laws of the relevant jurisdictions.
The Service Provider shall not be required to perform any action contrary to law.
14. Governing law and jurisdiction
These GTC and any related agreement shall be governed by the law agreed between the parties in the relevant service contract.
Any dispute shall be submitted to the competent courts or agreed arbitration forum.
Last updated: 27/02/2026